What are your Shipping guidelines? It is not our intention to make money on Shipping. Our goal is to only cover a majority of the costs in delivering your order. We are cool like that. We strive to process and ship all orders placed before 4:00pm EST the same day (Monday - Friday), but some orders can take longer to process and ship based on product availability. On some Fridays, we may close a "bit" earlier to enjoy happy hour and a cigar or two. At times, products are back ordered with the manufacturer. In general, we will make every effort possible to notify you if an item will take an extended period of time to acquire for any reason. Most orders of $1999 or more are eligible for Free Shipping, except those being shipped to APOs/FPOs, Alaska, Hawaii, U.S. Territories, certain areas of the continental US and/or Internationally. Orders under $1999 will be charged estimated rate based on your zone and order weight. State Restrictions? Due to State Restrictions and numerous requirements, we do not ship to the state of California. Do you ship to APOs and FPOs? We proudly ship to APO's and FPO's. Please be aware shipping time can be extended for APO's and FPO's and we cannot guarantee delivery and timeliness. Unfortunately, these orders are not eligible for Free Shipping. If you are having issues processing an order with APO/FPO address, try these tips, call 1-888-883-5596 or email us. What shipping methods do you offer? Most orders of $1999 or more are eligible for Free Shipping, except those being shipped to APOs/FPOs, Alaska, Hawaii, certain areas of the continental US and/or Internationally. Orders under $1999 will be charged an estimated rate based on your zone and order weight. Depending on your zone and weight of your order, there may be an upcharge. See base rates below: UPS business days do not include Saturday, Sundays, or Holidays. USPS business days do not include Sundays or Holidays. We ship orders out Monday through Friday. Our warehouse is closed on the weekends and all major holidays. Do you offer Free Shipping? Yes, WE KNOW everyone loves free shipping. We would love to ship everything for free, but in the meantime...most orders of $1999 or more are eligible for Free Shipping, except those being shipped to APOs/FPOs, Alaska, Hawaii, U.S. Territories, certain areas of the continental US, and/or Internationally. Orders under $1999 will be charged an estimated rate based on your zone and order weight.